Branding Bytes

Issue #8
Fall 2007

Welcome to the 8th edition of Branding Bytes.

Branding Bytes is a FREE quarterly e-letter courtesy of Larry Checco of Checco Communications (please refer below to our privacy policy and how to subscribe/unsubscribe).   Past issues are archived on my website (www.checcocomm.net). Simply click Branding Bytes on the website homepage menu to access them.   NOTE:   Branding Bytes is copyrighted and may not be reprinted or reproduced without attributing Larry Checco of Checco Communications as its source and providing the website address above. Thank you.

In this issue:

Question: Why is the world's second richest man committing more than $30 billion of his personal fortune to the philanthropic foundation of the world's first richest man?

Bits & Bytes

Latest book reviews

Speaking schedule

Question

Q. Why is the world's second richest man (Warren Buffet) committing more than $30 billion of his personal fortune to the philanthropic foundation of the world's first richest man (Bill Gates?

A. Hint: It's not because Warren Buffet and Bill Gates are good friends (which they are) and often play bridge together (which they reportedly do).

The reason Buffet committed--nay, will invest--more than $30 billion to the Bill and Melinda Gates Foundation over the coming years is because the Gates' are not running a nonprofit charity. They're managing a transparent, evidence-based, philanthropic organization that understands the value of operating in a business-like manner. As a result, over the years the Gates Foundation has earned a solid brand reputation for achieving and reporting results, which Buffet respects, values--and wants his philanthropic legacy to be a part of!   Yet this concept still eludes many nonprofits.

When asked how they would feel about operating in a more business-like fashion, as well as incorporating branding strategies into their daily activities, many nonprofit leaders still tell me that "it would make us look too much like the for-profit sector." And my response is always the same--"Get over it!"

In no way am I suggesting that nonprofits compromise their passion for their missions or co-opt their values or program strategies to appease business-oriented donors. On the contrary, it’s that very passion and focus on helping people that many of today’s donors are looking for in an organization.

The fact is there is a growing number of civic-minded individuals, foundations and giving circles (www.givingcircles.org) willing to invest substantial sums of money in nonprofit organizations. But because many of them amassed their wealth by working in the for-profit sector, they are primarily seeking to invest in organizations that reflect the business environment from which they came-- and understand.

For nonprofits seeking to attract these major donors this means:

Being transparent

Being accountable

Tracking and measuring results

Professionalizing your marketing and development efforts

Having a web-based presence

Actively promoting your brand

Being transparent

Would you invest heavily in a business you could learn little, if anything, about? Neither would savvy major donors.   Subsequently, how open is your organization to public scrutiny regarding its finances, operational functions, decision-making processes and more. This kind of openness facilitates relationship building among large donors who want to support organizations they understand, respect and trust--namely those that own and consistently demonstrate a quality, transparent brand.

Being accountable

It's not enough to simply be transparent.   Accountable and ethical behavior are high on the list of reasons one organization may receive funding over another. According to a reliable web-based resource, www.accountability-central.com, organizations of all kinds are "increasingly being held accountable for their decisions, actions, behaviors and performance by a wide range of external and internal stakeholders," including funders.

At the very least, supporters want an accurate accounting of how their money is being spent and what impact it is making. Which leads us to....

Tracking and measuring results

Touting "we make a difference" doesn't cut it these days. Nor are today's funders satisfied with simply knowing how many people your organization served last year. What they are most interested in is what long-lasting impact your organization has had on the individuals and communities it serves.

For example, if you provided homeownership counseling to 226 people over the last several years, how many are actually in the process of purchasing a home? How many have bought homes? How many are still in the homes they bought? If you are in the business of providing adult literacy classes, how many of those who have gone through your program can now read at an 8th grade level? How many have gotten better jobs as a result of their new reading skills? What's been their average salary increase?

The more measurable results and outcomes you can document, the more business-like--and better--you look to large, serious donors.

Professionalizing your marketing and development efforts

Can you name a successful for-profit company that doesn't have a strong marketing or research development component? Yet many nonprofits forego investing in these critical functions for fear they would be short-changing their programs and services. The fact is that it is very difficult to grow programs and services if you're not actively out there raising funds or promoting your organization. Your executive director can't do it all.

If need be hire professional communicators, marketers and fund developers on an as-needed, consultancy basis. Over time, it will prove to be a worthwhile investment.

Having a web-based presence

You'd be surprised to learn how many nonprofits still don't have a website. If you're one of them, seriously consider creating a website for your organization. It's the first place many donors go to learn more about an organization they may be interested in supporting.

If you already have a website, make sure it accurately reflects your brand, is easy to navigate and is updated on a regular basis.

At the very least, you should be regularly communicating to current and prospective donors with a newsletter, preferably an electronic e-newsletter that is brief and compelling.

Actively promoting your brand

For argument's sake, let's say you're doing some, if not all, of the above. How well are you communicating this information through a solid brand image and good brand messaging? How easy is it for motivated funders to find you? Do funders you seek to attract truly understand:

Who you are?

What you do?

How you do it?

And why they should care enough to support you?

If not, you need a new business plan--and better branding.

Bits & Bytes

Neighborhood Housing Services of Greater Cleveland (NHSGC) executive director Lou Tisler will be joining me on the web-based radio show "De-Mystifying Nonprofits", hosted by Celeste Terry. We will be discussing NHSGC's efforts to raise the visibility and value of its community development work through branding. The show will be broadcast live over the internet on Wednesday, September 12, at 5 p.m. EDT. Simply log onto www.globaltalkradio.com and click on "Listen Live" on September 12th at the appropriate time, depending on your time zone. Please join us. The phone lines will be open for your questions.

My thanks to Bruce Batchelor for extensively quoting me in his newly released book, entitled Book Marketing De-Mystified. Bruce's book is a tremendous resource for budding authors seeking to promote their work and is available on www.amazon.com. I recommend it highly.

Latest Reviews of Branding for Success: A Roadmap for Raising the Visibility and Value of Your Nonprofit Organization

"Read Larry's book--and loved it! I ordered 20 copies for executive staff and board members as we head into a major rebranding campaign."   Karen Rayer, Director of Communications, IBS-STL U.S., Colorado Springs, CO.

"Great book! In this era of huge advertising budgets and major marketing campaigns, this book presents concrete steps that small non-profits can afford and do. Very helpful and can be put into practice immediately. Highly Recommend." Perri LoPinto, Director of Community Relations, Franziska Racker Centers, Ithaca, NY.

Branding for Success can be ordered on line at my website (www.checcocomm.net), as well as through www.amazon.com, www.trafford.com, and the websites of numerous organizations.

My latest Speaking Schedule

"De-Mystifying Nonprofits" (internet-based talk radio show), September 12, @ 5 p.m. EDT (see above)

Utah Housing Coalition, Oct. 4-5, Salt Lake City, Utah

Assistance League National Conference, Oct. 13, Washington, DC

James Madison University, guest lecturer, fall semester, Harrisonburg, VA

The Community Foundation for the Nation's Capital Region, Oct (day TBD), Washington, DC

EEI Communications (full day branding course), Oct 16 & Dec 11, Washington, DC. For more information, contact Joe Robinson at 703-683-7453 or log onto www.eeicom.com/training

Variety the Children's Charity of St. Louis Executive Educational Forum of the Champions for Children Summit, Nov. 7, St. Louis, MO

NeighborWorks Training Institute, Atlanta, GA, Feb. 28-29,2008

NeighborWorks Training Institute, Cincinnati, OH, May 8-9, 2008

As always, I look forward to receiving your feedback, questions, success stories and branding challenges. Also, if you are in need of a motivational speaker, trainer or branding consultant/coach, I invite you to contact me or log onto my website for more information.

In the meantime, good luck with your branding!

Larry

"Branding For Success"
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Branding Bytes is copyrighted and may not be reprinted or reproduced without attributing Larry Checco of Checco Communications as its source author.